When
you are looking at hiring a low voltage firm, be sure
to ask what process that company uses to complete projects
and see it in place and working.
Discovery
Our initial consultation with you will define your wants,
needs and objectives. Bring a copy of your floor plans in
either hard copy or electronic file, preferably to
leave with us, so that we can better lay out the different
systems. If we are dealing with an existing structure,
an on-site walk through is in order. From this meeting,
our team will draft a scope of work factoring in your
budget and system requirements.
Design & Proposal
After the scope of work has been defined we progress to
a contracted design phase. Here we will design your
system and generate a custom proposal that will detail
the products, pricing and labor.
Engineering
and Project Management
After agreeing to the design and proposal, we will engineer
your system. All the equipment connections are mapped out
and rack diagrams are produced in order for our technicians
to successfully assemble all the equipment. We will provide
you with a hard copy record of your system.
We use a web based project management system – project
information is entered, time lines established and the
system generates an extensive task list with completion
dates – essentially our system takes over and ensures
nothing gets missed.
Equipment
Procurement
Since our systems are custom, we order equipment for each
project individually. This phase can sometimes take up
to 45 days depending on manufacturer lead times, so be
patient - it's worth it.
Rough-in
Wiring
This phase is done after the electrical wiring is finished.
All the necessary wiring for speakers, keypads, touch-screens,
phone, data, television, and more are installed. All of
this is based on the custom plan developed in the earlier
steps.
Assembly,
Testing, Burn In & Programming
After your equipment arrives in our facility, we will "rack
the gear", which includes assembly into equipment
racks and installation of interconnects. Your system will also
be programmed, tested and burned in to ensure it is operational
before it is installed. This is a critical step in the
process that takes time - all in our facility, not yours!
Trim
After your building has been dry-walled and painted, we
install all the trim plates, speakers, in-wall touch
panels, distribution panels; finishing up all the things
that go in the walls.
Final
Installation
During the final installation phase, we will bring your
racked equipment, table top touchpanels, free standing
speakers, televisions, acoustic treatments etc. Final testing
will be done which includes the integrated systems like
HVAC, pumps, sprinklers, and motorized shades.
Our Guarantee & Continuing Service
Beyond Audio offers the best customer protection and warrantee package in the business,
Including:
-$2 million general liability insurance
-Government of B.C $10,000 Bond as a Licensed Electrical Contractor
-Protection from injury lawsuits provided by the Workers Compensation Board.
-A lifetime, unconditional guarantee on all wiring supplied and installed by Beyond Audio inc.
On-going training ensures we are up to date in all areas of our business and can deliver the best possible solutions for our customers.
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